G e n e r a l   I n f o r m a t i o n
 

  Office Hours
  Phone Hours
  Office Locations
  Phone System
  Appointment Information
  Fees and Payments
  After Hours Care
  Hospital Care
  Prescription Refills
  Managed Care Referrals
  Privacy Policy
  WebSite Disclaimer

Office Hours:

Each physician has his or her own specific schedule during the week, which may vary from time to time. Please consult with a receptionist regarding the exact hours of your own personal physician.
   
Monday 8.00am - 5.00pm
Tuesday 8.00am - 5.00pm
Wednesday 8.00am - 3.30pm
Thursday 8.00am - 4.30pm
Friday 8.00am - 2.30pm

 



Phone Hours:  
   
Monday 9.00am - 5.00pm
Tuesday 9.00am - 5.00pm
Wednesday 9.00am - 3.30pm
Thursday 9.00am - 4.30pm
Friday 9.00am - 2.30pm

 


Office Location

 

26850 Providence Parkway
Suite 505
Novi, MI 48374
Phone (248) 465-4163
Fax (248) 465-4359


Our office is located on the fifth floor of the Medical Office Building / Neuroscience Institute, which is a beige brick building located on the Providence Park Campus at the corner of Grand River and Beck. The building is located on Providence Parkway, a road running from Beck Road to Grand River. It is located behind the Hospital, which is the large grey and brown building at the center of the campus.




 

 

CAMPUS MAP






 



Phone System:




Office Numbers
Phone (248) 465-4163
Fax (248) 465-4359


Our goal is to address your needs on the phone in an efficient and accurate manner. We utilize a phone menu system in our office to direct your calls to the most appropriate site within the office. We ask that you make use of the menu choices to best allow us to serve you.

To assist you in the navigation of this system, we provide the following summary of our menu options. You may speak with an associate directly at any time by simply remaining on the line.

Press 1: For patients who have an emergent medical need.
Press 2: For patients requesting test results.
Press 3: For patients who wish to make an appointment.
Press 4: For patients requiring prescription refills.
Press 5: For patients requiring managed care referrals and authorizations.
Press 6: For general practice information and directions.
Press 7: For patients wishing to speak with an associate for any reason.

 


Appointment Information
:

We offer the following services:

Physical Exams We perform routine annual physicals to determine your general health and guidelines to protect your health into the future. Please call for an appointment at least 1-2 months prior to your desired physical time.
Preoperative Evaluations We will evaluate your health to optimize your medical condition prior to any planned surgery. Please call for an appointment as soon as you have scheduled your surgery to all time for any necessary testing and treatment.
Office Visits We will address any long-term medical conditions and discuss any new problems or concerns.
Urgent Appointments We will address any urgent problems you may have. Please call the office for an appointment which can usually be scheduled for the same or next day. We are more efficient in addressing your needs if you call for an appointment rather than walking into the office without an appointment. In order to address your problem quickly, you may be asked to see any available physician. If you are having a medical emergency or potentially life-threatening condition (eg. chest pain, difficulty breathing, stroke symptoms, etc) please call 911 or go directly to the nearest emergency room.
Nurse Visits You can schedule an appointment to receive allergy shots, immunizations, flu shots and other services by our clinical staff.
 



Fees and Payments
:

We accept most major insurances plans. These insurance plans will cover a lot of the services we provide. Any portion of the fees not paid by the insurance company is the responsibility of the patient and must be paid directly. We insist that all payments be made at the time of service. This will avoid billing problems and unnecessary hassle in the future. It is important to realize that every insurance policy has its own level of coverage and list of covered services. We will attempt as best as we can to verify that level of coverage for all patients. It is ultimately, however, the responsibility of the patient to understand his or her own insurance and what it provides. It is also important that you alert us as soon as possible if you have a change in your insurance coverage so that we may update your account. We will happy to assist you in any way we can and we appreciate your cooperation

 



After Hours Care
:

For medical emergencies, please call 911 or go to the nearest emergency room. If you need to speak with the physician on call, please call our answering service at (248) 584-6109. Please do not call the physician on call for any non-urgent matters such as test results, prescription refills, referral questions or medical issue which can wait until the next business day.

 



Hospital Care
:

Our physicians provide inpatient hospital care at Providence Park Hospital in Novi and Providence Park Hospital in Southfield. Care for patients admitted to the hospital is provided in conjunction with a team of Hospitalists. In order to provide the best possible care, the physician making rounds at the hospital will maintain close contact with your regular physician regarding your treatment.


Click here for Directions to Providence Hospital Main - Southfield
Click here for the Providence Hospital Main - Southfield website



Click here for Directions to Providence Park Hospital - Novi
Click here for the Providence Park Hospital - Novi website


 



Prescription Refills
:

We make every effort to write your prescriptions so that you will have an adequate supply until your next appointment. To assist us in this, please bring all of your prescription bottles with you to your follow-up appointments. It is important that you do not stop taking your medications or let your prescriptions run out. Should you need more medicine prior to your next appointment, please contact the office so that we may assist you with your refills.

We provide different ways to request a refill, whichever suits you best:

(1) Through your pharmacy and ask for e-prescription
(2) Automated Prescription Line on the phone system (menu option 3)
(3) Online Refill Request
(4) Request a refill from a receptionist
(5) Automated Rx line is menu option 4

All requests will be processed by the end of the next business day. We ask that you do not wait until the last minute to request a refill.

Click here to request an Online Prescription Refill
Click here to schedule an appointment

 



Managed Care Referrals:


"Managed Care" refers to insurances, particularly HMO’s and certain PPO’s, that involve the use of a Primary Care Provider (PCP) to guide and oversee your medical care. Our physicians function in the role of PCP for these insurances.

In this system, patients are required to obtain "referrals" and "authorizations" to see specialists (such as cardiologists, etc.) and to undergo certain medical testing (such as MRI’s, CT scans, and heart testing, etc). These referrals must be obtained from your PCP prior to your scheduled appointment. You must notify our office if you have scheduled an appointment for any medical tests or with a specialist so that we may contact your insurance to issue a referral. As it may take up to one week to issue a referral from the insurance company, we ask that you contact us as soon as possible regarding any upcoming appointments. At this time, we are unable to issue any referrals for appointments that you have had in the past. As a result, most specialists will not allow you to keep your appointment without the necessary paperwork.

Every insurance has different levels of coverage and different referral procedures. Even the same insurance company may have different procedures for different patients depending on the level of coverage. It is the patient’s responsibility to understand the requirements of their own individual policies. We will attempt to help you in any way possible.

To assist you in this process, we recommend following these steps:

1 Contact our office if you require the care of a specialist or require any medical tests. We will review your insurance, determine if you require authorization, and direct you to the necessary facilities and physicians within your network. It may be necessary for you to schedule an appointment with your PCP to determine the nature of your needs.
2 Schedule the necessary appointments according to the information given by our office.
3 Contact our office again with the date and time of your appointment. You may utilize our automated phone line (Menu Choice # 5) to leave a message with the necessary information or you may speak with one of our associates.
4 Pick up your referral in our office before your appointment. If your appointment is not within our medical building we will fax your referral to the necessary site for you. Because of the unpredictability of the mail, we do not mail referrals.

 



Privacy Policy
:

Park Internal Medicine adheres to all Federal and State guidelines to protect the privacy of your personal and medical information.

Click here to see Our Privacy Policy.

 
   



Privacy WebSite Disclaimer
:



Park Internal Medicine, PC publishes this website as a public service for informational purposes only, and not for the purpose of providing medical advice. You should not consider any information on this website to be medical advice and should not act upon any information on the website without seeking a physician’s evaluation.

Use of and access to this website does not create a provider-patient or any other relationship between our doctors and the user or browser. We have attempted to provide users of this website access to other websites of possible interest through hyperlinks to those sites.

Park Internal Medicine makes no representation of warranty, including as to the accuracy or completeness, of any of the information that may be accessed from this website.

Park Internal Medicine makes no endorsement of the views or opinions stated therein.

 
   









   
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